Gift Card Refund Policy, Terms and Conditions: Use of gift cards are redeemable only for goods and services only at 500 Pearl (Aloft Buffalo Downtown, w xyz bar, Patrick’s Rooftop and Spare Lanes. This card cannot be exchanged for cash. If this card is lost or stolen it will not be replaced. The gift card must be used within 18 months of purchase. Gift Cards are for purchase on-site and online with on-site pickup or mail options. Gift cards are mailed within 2-3 days Money though Friday 9AM to 5PM when receiving your online order. All sales are final.